uChoose Rewards

Get money back when you shop.

Earn more points in more ways with your Valley Central Bank Debit MasterCard. Choose from Millions of rewards you truly want. The choice is yours. 
FAQ:
  • What is uChoose Rewards®? 
    • uChoose Rewards is a rewards program where you earn points for shopping at participating retailers with your Valley Central Bank Debit MasterCard, then redeem your points for anything of your choice from a huge online rewards catalog.
  • How do I earn points? 
    • You earn points for shopping at participating retailers, whether it is in-store at national or local retailers or online through www.uchooserewards.com. When shopping in-store, select credit and sign for your purchases. Your financial institution may also offer points for other financial products and services. Check with Valley Central Bank for more point earning opportunities.
  • Where can I earn points? 
  • What can I redeem my points for? 
    • You can redeem your points for literally thousands of options. It all depends on your personal preferences. You can get event tickets, electronics and hi-tech gadgets, spa treatments, apparel, airline tickets, activity vouchers – the list goes on and on. Browse the redemption section to see all the exciting options available to you.
    • We keep track of all the points you earn and will help you find just what you are looking for when you are ready to redeem. We even have a Wish List that will help you track when you have earned enough to redeem a specific item.
  • When can I redeem my points? 
    • It can take up to 60 days for your points to be credited to your account. You must accumulate 1 point before you can redeem your points. After that, you can redeem for any number of amazing items. Simply look for your “Total Points Available for Redemption” on the Point Details page to see how many points you have available for redemption.
  • Where can I view my point activity? 
    • You can access the history of your point activity on the Point Details page. 
  • What if I shopped at a participating retailer, but my points are not showing up? 
    • It can take up to 30 days for transactions to appear on the Point Details page. If points from a qualified transaction do not appear after 30 days, contact us for assistance.
  • When I redeem for a product, can I ship my redemption to an address other than the one Valley Central Bank has on file for me? 
    • Yes – you will have the opportunity to change the address for your redemptions as long as the address is located in the United States.
  • Can points be redeemed at the point of purchase or can they only be redeemed online? 
  • What will happen to my points if my card is lost or stolen? 
    • If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on the website with your new card.
  • If someone manages to get access to my uChoose Rewards username and password, can they redeem my points? 
    • Every effort is made to authenticate uChoose Rewards participants – but fraud can occur. If you feel that you might have been a victim of fraud, contact your financial institution so that an investigation can be undertaken.
  • When redeeming can I send to a work address? 
    • Yes – you will have the opportunity to change the address for your redemptions as long as the address is located in the United States.
  • If I have a discount card with a retailer who is participating in the uChoose Rewards® program, will I still be able to receive my discount and uChoose Rewards points? 
    • Yes, if you have a discount card with a retailer who is participating in the program, you will be able to receive the discount as well as the uChoose Rewards points
  • How much does it cost to participate? 
    • There is no cost. Membership in uChoose Rewards® is absolutely free for Valley Central Bank cardholders, so start shopping and earning today.
  • Can I return my redemption item, and if yes, how do I do it? 
    • Some redemption items can be returned and some cannot. To understand the various redemption policies and processes, please review the Terms and Conditions.  
If you have other questions not answered here, contact a uChoose Rewards Specialist at service@uchooserewards.com. If a uChoose Rewards Specialist is not able to assist you please contact the Valley Central at 513-821-3335.
Share by: