Information
SECURITY
Learn more about how to protect your financial security with these cybersecurity guides. Whether you're a business safeguarding sensitive information or a consumer protecting personal data, our brochures offer essential insights on how to stay safe online. Learn how to spot mortgage scams, defend against phishing attacks, and take proactive steps to secure your accounts. Click the links below to download each guide.
Today’s Tips!
Keeping up with the latest Fraud tips!
Mail Fraud
Here are some key points:
- Keep the flag down: Avoid raising the mailbox flag to signal outgoing mail, as this can attract thieves.
- Secure your mailbox: Invest in a sturdy mailbox with a locking mechanism or add a locking insert to your existing mailbox.
- Regularly check your mailbox: Pick up your mail daily.
- When you’re on vacation, use the USPS “Hold Mail” service, which allows you to temporarily suspend mail delivery to your address for up to 30 days, letting your local post office hold your mail until you return.
- Hand-deliver your mail: Take your mail directly inside to the post office.
Due to an increase in fraud, Valley Central Bank will not send any emails regarding account information. If you believe you have received an email from Valley Central Bank that is suspicious, please contact us at 513-821-3335. For more information on how to detect phishing emails, please see the website below.
The protection of your accounts is our TOP priority. Due to recent changes in the world, the potential for increased online fraud is higher. Some reminders to help protect your account: Never share your passwords, security questions or PIN with anyone. Use a strong password and change it periodically. Valley Central Bank or our Fraud Department will never contact you for your PIN, passwords, or security codes/questions. We at Valley Central Bank suggest setting up account alerts to assist you in monitoring your accounts.
If you need further assistance please contact us at 513-821-3335.
